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Terms & Conditions
Terms & Conditions
Effective Date: 07.03.2025
Last Updated: 07.03.2025
1. Introduction
Welcome to Euroline Sea Shipping. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
2. Definitions
- "Company" refers to Euroline Sea Shipping.
- "Customer" refers to any individual or entity using our shipping services.
- "Cargo" refers to goods transported via sea freight.
3. Booking & Confirmation
- All bookings must be made in advance and confirmed by the company.
- Customers must provide accurate details regarding cargo weight, dimensions, and contents.
- Any changes to bookings are subject to availability and additional charges.
4. Pricing & Payment
- Prices are quoted based on cargo specifications and route details.
- Payment must be made in full before shipment unless otherwise agreed in writing.
- Additional charges may apply for storage, customs clearance, or unforeseen delays.
5. Cargo Handling & Liability
- The company ensures proper handling of cargo but is not responsible for damages caused by improper packaging, natural disasters, or force majeure events.
- Customers must ensure that cargo complies with international shipping regulations.
- Hazardous materials must be declared in advance and follow relevant guidelines.
6. Customs & Documentation
- Customers are responsible for providing all necessary shipping and customs documentation.
- Delays due to incomplete or incorrect documentation are the responsibility of the customer.
7. Insurance
- Cargo insurance is not included in standard shipping rates.
- Customers are advised to arrange insurance for their shipments.
8. Delivery & Delays
- Estimated delivery times are provided for guidance and are not guaranteed.
- The company is not liable for delays caused by weather, port congestion, customs clearance, or other external factors.
9. Claims & Disputes
- Any claims regarding damaged or lost cargo must be reported within 7 days of delivery.
- The company will investigate claims but is not responsible for losses beyond its control.
10. Governing Law
- These terms are governed by the applicable maritime laws and international shipping regulations.
- Any disputes will be settled under the jurisdiction of the relevant authorities.
11. Amendments
- The company reserves the right to update these terms at any time without prior notice.
By using Euroline Sea Shipping services, you acknowledge and agree to these terms and conditions. If you have any questions, please contact us for further assistance.